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Aegis means protection, or support of a
particular person or organization. The whole algorithm of aegis-cabs connects
the guest/user with the extensive network of providing chauffeur driven cars
for hire in 500+ towns and cities across India to meet the maximum requirements
of the individual guests and corporates.
All the major categories of cabs are as follows:-
Compact Car, Sedan, Prime Sedan, SUV, Luxury cars.
Easy online booking, professional drivers, A.C. cabs and safety measures taken from customers point of view.
24*7 customer support, online payment options and competitive pricing.
All the major categories of cabs are as follows:-
Compact Car, Sedan, Prime Sedan, SUV, Luxury cars.
Since car is booked at package rates hence no waiting charges and beyond package rates extra hour charges will apply which are mentioned in the overall fare summary
Yes, pick up and drop points can be different however mileage/distance will be charged from garage to garage.
Peak season means when cabs are not available at normal rates. Peak season rates are applicable when there are large events/conferences/exhibitions/heavy wedding dates /major festivals in the city, state or national level. On the website, you will see only the normal rates and if the peak season rates will apply then we will notify you through email/SMS/Whatsapp specifying the reasons.
Day is defined as 00:01Hrs to 23:59Hrs (24 Hours format) for all the calculation purposes.
GST will always be applicable as per the current government rules.
1. Local taxi packages: a) 8Hr/80km e) 12Hr/250km
b) 10Hr/100km f) 12Hr/300km
c) 12Hr/120km g) 24Hr/250km
2. Driver Night charges: Generally the night charges are applicable between 10pm to 6am however in some cases it is 9 p.m to 6 a.m. The driver night charge is applicable based on the type of vehicle and it is specified at the time of booking.
3. Additional kilometer(s) and hour(s) charges (if any): In case the actual travel is more than the kilometer(s)and hour(s) charges in the package paid by guest the additional amount of kilometer(s) and hour(s) needs to be paid and remitted to our bank account and we will issue the receipt for the same.
4. State tax, toll and parking charges (if any): These charges to be paid directly by guest at the toll-booth for state, toll tax and parking charges to avoid any discrepancies or disputes.
Aegiscabs.com
normally will send the cab details {cab number, cab model and driver
information (Driver name, Driver number)} at least 03 hrs prior to pick up
time.
Guest shall receive
the booking confirmation ticket through :-SMS/Email/Whatsapp.
Drivers will take care of themselves for their meals and lodging during local/outstation/multicity trip.
However, it is recommended but not obligatory to take care of their meals and lodging in different types of taxi service packages that we had mentioned earlier.
If in any case it is mandatory then we will send an Email/SMS/WhatsApp and guest will have the right to cancel the booking after receiving our email/communication within 24 hours at no charge. After 24 hours charges will apply as per the cancellation policy if applicable. Once the guest confirms then it is obligatory on guest part to pay for meals and lodging.
Aegiscabs.com is proud of on time performance but sometimes due to traffic log jam or blockade/diversion of road or any other reason or force de majeure can lead to delayed or non-arrival. Hence, we suggest the guest to choose pick-up time usually 30 minute prior of their actual pick up time and also let us know of this as a special request when making the booking.
However, if due to non-arrival of the cab we will try and provide the guest an alternative vehicle to the best of our capabilities.
Howsoever no type of compensation will be paid or claimed by the customer or any associate of the guest if car does not reach on the assigned time at arrival or designated point of departure due to any reasons.
Guest can book a car on rent either online by the search box provided at the home page at www.aegiscabs.com or he/she can call us at our 24 X 7 customer care number +91-84159015583
You can book our cab services via:
1. www.aegiscabs.com
2. Android based Mobile app
3. Customer support number +91-8415901583.
You can check our fare via:-
1) Our mobile App
2) Through website https://www.aegiscabs.com
3) For local trip kindly visit https://www.aegiscabs.com/local-search.php
4) For one-way routes kindly visit https://www.aegiscabs.com/#one-way
5) For round-trip kindly visit https://www.aegiscabs.com/roundtrip.php
6) For multicity routes kindly visit https://www.aegiscabs.com/multicity.php
Yes, we might have discounts/offers from time to time.
For booking a car, it is mandatory to register yourself in our portal at www.aegiscabs.com or Mobile app for security reasons.
Guest can generate the booking ticket through aegiscabs.com website/mobile app or can speak to our customer support executive +91-8415901583.
Yes. A communication will be sent through email/SMS/WhatsApp to the guest containing the confirmation of the vehicle and category.
Guest can book a car in any of the town/cities for any length of time.
Yes, we require a minimum (three)03 hours lead time prior to the pick-up time for online bookings.
Yes, guest can directly call our customer care support at +91-8415901583 to make the booking.
Yes, it is mandatory to provide a proper address as we do not provide cabs at street intersection.
Yes, small pets are allowed but guest will need to specify this at the time of making a booking. Extra charges will be applicable for confirmation kindly call our customer support at +91-8415901583.
In a one way cab booking guest can take a transfer from one city to another city only for the forward trip therefore do not need to pay round trip, both side toll tax. In one way trip only one halt allowed during the trip. If you just need a drop. A one way drop with aegiscabs.com is 10% to 50%(depends on cab availability) cheaper than round trip.
On car breakdown kindly inform us via Email/SMS/WhatsApp or call our customer support team at +91-8415901583 from the registered mobile for us to take timely action. However breakdown cannot be anticipated and do happen. Aegiscabs.com will do its best at the earliest possible time to ensure that the journey continues. However no type of compensation will be paid or claimed by the customer or any associate of the guest if car breaks down and you are unable to reach on the assigned time at arrival or designated point of departure due to any breakdown.
For local cab services if the services are going to be undertaken for the following day then we can try and change the cab and/or driver.
For outstation trip, once the journey commences it is not possible to change the driver and car. However do inform us and whatever possible we will try and assist the guest.
Presently aegiscabs.com accepts payments in cash and online payments can be made through Credit Card/Debit Card/Net Banking/UPI or guest can also transfer advance amount in our current bank account. We are using highly secure payment gateways to make sure customers data is protected.
Before the start of the journey, guest will have the options to pay advance of 25%, 75% or 100% amount of the taxi service package cost booked for local/outstation/multicity.
No charges will be applicable.
Generally, all commercial cars have carriers however it is mandatory for the guest to send a special request for a carrier through Email/SMS/WhatsApp.
Yes , guest will get proper bill/invoice with GST on their valid email id after completing the trip. Kindly fill in all the respective details while making the booking to generate a proper bill/invoice and receipt.
Bills/Invoices/receipts cannot be amended or changed as they are system generated and also the government rules don’t permit it to be changed.
For local packages the charges are applicable from garage to garage.
Similarly, for Outstation-One-way-Round-trip-Multicity mileage will be calculated from garage to garage even if guest de-board the vehicle at any other point.
In all the above mentioned trips extra kilometer(s) driven, extra hour(s) to be paid online to us.
In local, driver night charges will be applied only after 9pm to 6am or 10pm -6am in some cases which guest have to pay directly to the driver during the trip (if applicable).
In outstation/multicity driver outstation per day charges is included in the overall fare summary while making the booking.
Toll tax(s), state tax(s), parking charge(s) during the trip should be paid directly by guest at the toll booths including the return toll and state taxes(s) and any parking charges.
For local/outstation/multicity, toll tax, state tax parking charges have to be paid by the Guest at the toll-booths.
Also there is a possibility of fast-tag at the toll booths in which case the driver will pay and the guest have to re-imbrues all the taxes to the driver during the journey.
Reservations
can be cancelled from our website or guest can call our customer care number
+91- or mail us at info@aegiscabs.com to cancel the reservation. The guest should
ensure that they get a return email from our customer care that their booking
has been cancelled. The cancellation charges shall apply as mentioned in the
cancellation charges.
Aegiscabs.com will work to its best ability that no booking is cancelled from our end. However, if we cancel due to any reason then we will refund complete advance amount to guest account within 21 days of cancelling the booking including the GST.
Howsoever no type of compensation will be paid or claimed by the customer or its associate if guest cancel the booking is due to any reasons.
If the guest is not available at the assigned pickup point and the driver is unable to get in touch on the guest’s registered phone/alternative number at the scheduled place the driver shall wait for a reasonable period from the scheduled booking time and will depart after that and the booking will be treated as cancelled and no refund including the GST will be paid back to the guest.
The rules as mentioned in Cancellation & Refund Policy will be applicable.
